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You can only make an account if you are older than the legal age in Canada. All actions taken by users, from signing up to closing their profile, must follow official rules. Before using any features or making their first deposit to $, people must prove who they are. We use safe ways to handle deposits and withdrawals. Your account dashboard always shows the minimum and maximum amount for each transaction in $. You can get bonuses and promotions if you meet certain requirements. Read the promotional materials carefully because each offer has its own requirements for playthrough and expiration date. Your $ balance is updated right away after every transaction. According to Canada rules, any suspicious activity can lead to a temporary suspension or permanent closure. Make sure your account is fully verified before you try to withdraw $. The speed of processing depends on the payment method you choose. Fees, if there are any, are made clear when the transaction is confirmed. We encourage responsible play. Users can choose to exclude themselves or set limits on their accounts at any time, which is in full compliance with Canada law.
Check current limits for both funding your account and requesting payouts before initiating any transactions. These boundaries depend on verification status, payment method, and, for Canadian users, specific restrictions set by Canada regulations. For deposits, the minimum typically starts from 10 $ per transaction, while maximum thresholds differ by banking provider–consult the payments page for precise values.
Make sure to check all of the betting multipliers that come with each promotion first. For example, if an offer gives you 100% more money with a 35x playthrough, you'll have to bet the whole original amount plus the matched amount 35 times before you can ask for a payout. If you don't follow these rules for playthrough, you will lose your bonus, which could include any winnings from those credits.
Look closely at which games help you clear any bonus. Most slot machines count 100% towards playthrough, but most table games, like blackjack, roulette, and baccarat, only count for 5% to 20%. Bonus rollover often doesn't include live dealer tables or jackpot slots at all. Before you play, always check the specific contribution rate for each game category. Some releases might not even count towards playthrough.
Always check that each software provider utilized by the platform holds a valid license from well-known gaming authorities. Approved developers must undergo regular audits for fairness by third-party laboratories such as eCOGRA, GLI, or iTech Labs. Verify audit information, usually published in the platform’s footer or dedicated sections.
Return to Player (RTP) percentages should be openly disclosed for all digital slot titles and table games. Authentic, unaltered RTP rates range typically between 94%–98% for slots and 97%–99% for classic table activities. Cross-reference displayed RTP values with official provider documentation for added confidence.
Do not engage with any title where the operator restricts access to software source code or disables provider verification labels. Tampering with RTP or game algorithms is strictly prohibited under Canada law. Detailed RTP information must be available either within the main lobby or directly inside each game’s rules menu.
Element | What to Look For | Why It Matters |
---|---|---|
Software Supplier Certification | Licenses, audit labels, published titles | Confirms legitimacy and transparency |
RTP Display | Clear percentage shown | Helps players make informed choices |
Game Rules Access | Directly visible rules, audit links | Prevents ambiguity or misuse |
Before placing funds, ensure that the titles accepting $ deposits are included in the full list of regulated games. Players who notice problems with RTP or suspicious gameplay should tell customer support teams that deal with Canada compliance issues.
If you have any problems with a transaction or account that haven't been fixed, call customer service right away. Use the live chat feature for urgent matters or send an email for issues requiring attachments or detailed explanations. Keep records of all communications, such as chat logs and email responses, because these may be needed during an escalation.
If internal channels don't fix the problem within the expected time frame (usually 14 days), ask an approved Alternative Dispute Resolution (ADR) provider to handle it.
You can always find the contact information for the designated ADR in the support section. If you have a problem with payments in $ or with the law, you can also get help from the right authority in Canada. For users from Canadian, all communication is done in accordance with local laws.
There are multilingual options for customer support, and the Canadian region has its own set hours of operation. Always confirm the working hours on the support page before calling or using the messenger option.
Bonus
for first deposit
1000CAD + 250 FS